Recovery Group 961

Recovery Group 961 is a car recovery and towing business based in Newcastle upon Tyne. It is fully insured with breakdown cover insurance, collection and delivery, and goods in transit insurance (GIT). The company offers breakdown recovery, car towing, accident recovery, jump start service, scrap car buying, refuelling, motorbike breakdown recovery, stuck vehicle retrieval, exporting and importing vehicles, trade plate driving, and dealership transfers. Its fleet includes specialised trucks and trailers for low cars, super cars, larger vehicles, and vans, and it uses a 30m long winch for retrieving stuck vehicles.

It provides dealership transfers for new and used car delivery and collections, and can store cars at its safe storage yard. It buys all types of vehicles including cars, vans, trucks, trailers, agricultural vehicles, and motorbikes. It collects cars anywhere in Newcastle on the same day and recovers motorbikes within 24 hours. It can supply and fit new batteries during daytime only, and can quote for sea shipping and handle all arrangements for importing or exporting vehicles.

Recovery Group 961 handles vehicle recovery and towing work across Newcastle upon Tyne, and the accounts left by customers focus on how smoothly difficult situations are resolved. Several reviewers describe rapid responses, with breakdowns attended sooner than expected, including one occasion when a driver arrived earlier than the advised time and replaced a tyre in around ten minutes. A recurring theme is the care taken with vehicles, whether using a skate on a jammed wheel before loading onto a trailer or boosting a flat battery so the motorist could continue the journey.

Customers repeatedly mention clear communication by phone before attendance and polite, friendly treatment at the roadside. Named staff such as Aladeen and Salahuddin are singled out for helpfulness and professionalism. Reviewers also note fair pricing and honest advice, with one describing work completed to a high standard while keeping costs down, and others remarking that arrangements were made quickly without fuss. The service covers battery recovery, tyre changes, brake faults and general transportation, and the same names appear in accounts of punctual, tidy work.