BWR Group Ltd offers 24/7 breakdown recovery and towing transportation across Bradford, with reviewers describing successful recoveries from tight garages and burnt-out vehicles taken into storage pending an insurance claim. Positive reviewers praise fast attendance, often within the hour, and fair pricing communicated clearly by text. However, a genuine and recurring negative theme runs through a notable minority of reviews: several customers describe a rude, dismissive manner on the phone when querying prices or payment terms, and one reviewer alleges a £450 deposit was taken for a job that was never carried out and has not been refunded. Prospective customers should weigh the many positive recovery experiences against these repeated complaints about phone manner and, in one case, an unresolved deposit dispute. As a towing service in Bradford, BWR Group Ltd holds a 4.4-star average from 194 Google reviews.
Reviews
4.4 / 5 · 194 totalHad breakdown on 13/07/2026 Deposited the fund of £450 didn’t provide the service and also didn’t get the refund. Scam!!! Its 23/07/2026 10 days passed of scam!!!! Had got deadline of 20/07/2026 to get my refund Hasn’t got yet. Will go with legal action now doesn’t matter how long or how much does it gonna cost me for it. If anyone else has been scammed by this company contact me will provide the Case reference number you can report it too.
Called this morning (on a Saturday) after another company let me down with no notice. I needed to take a broken down van to We Buy Any Cars, Barnsley. The guy on the phone was very helpful and they were out within an hour. Driver was friendly and helpful and they were really reasonably priced. Highly recommend 👍🏻
Edit - I did not ask you to do it for £30? I asked how much it was, the going rate here is between £40 - £60 from various different places. Anything above these prices is just not justified. Asked this company how much to recover from one postcode to another in the same city. After a big gap of silence he said £150. Taking the absolute piss deserves a 1* for that. I've had quotes before so I know what I can get it for, they must have ripped soo many people off.
My car broke down in a tight garage and I called 2 recovery trucks who couldn’t get it out. I called BWR they were there within the hour and the car was removed and taken to my garage in 20 minutes. Cannot recommend them enough!!!
Great service. Turned up on time and had my car loaded on to the flatbed in no time. Would recommend.
I recently used BWR Groups Ltd to recover and store my burnt vehicle until my insurance company sorts it, and I’m very impressed. Their service was quick, reliable, and professional from start to finish. They handled everything efficiently, and I would not hesitate to use them again. Highly recommended!
⭐⭐⭐⭐⭐ Excellent service from BWR Recovery Services! I enquired online and they quickly texted back with a very fair price. They arrived exactly at the agreed time, picked up my Audi without any issues, and delivered it safely to where it needed to go. Smooth, professional service from start to finish. Very happy and would definitely recommend!