Reviews
4.6 / 5 Β· 38 totalβββββ Exceptional Service β Highly Recommended I cannot thank West Country Recovery Ltd enough for the outstanding service they provided when our Mercedes Sprinter broke down in Plymouth while we were waiting to board the ferry to Santander. After making the call, they arrived in less than an hour, which was incredibly reassuring given the circumstances. Recovering both our van and trailer was no problem at all, and everything was handled smoothly, safely, and professionally. The quote was clear, fair, and exactly as agreed, with no hidden costs or surprises. They also arranged secure overnight storage for our vehicle and then delivered it the following day, despite it involving a journey of around six hours. Throughout the entire process, they kept us informed and ensured everything went according to plan. What impressed us most was their willingness to go above and beyond to help. The level of customer service was exceptional, and it was clear that they genuinely cared about looking after both us and our vehicle. In a situation that could easily have become overwhelming, they provided complete peace of mind and took away a great deal of the stress. It is rare to find a company that combines such professionalism, reliability, efficiency, and outstanding customer care. Every aspect of the service exceeded our expectations, from the speed of response to the safe delivery of our vehicle. I would not hesitate to use West Country Recovery Ltd again, and I strongly recommend them to anyone needing vehicle recovery or transport services. They turned what could have been a very difficult and stressful experience into a smooth and well-managed one. Thank you to everyone at West Country Recovery Ltd for your exceptional service. A truly first-class company and thoroughly deserving of a 5-star review. βββββ
Had 2 Lutonβs collected and brought down to us today in Cornwall. Was a very last minute booking due to someone else letting us down and these guys did everything they said they would. Can highly recommend and will be using them again next week to collect another vehicle π
Great service, great communication, arrived on time with nunberous updates. Smooth service start to finish would highly recommend!
Not reliable or trustworthy Connor agreed to collect a car on my behalf which I bought from Cornwall for the following morning and deliver it to me same day. However then decided to stop all communication on the morning of collection. No response to calls or texts by both me and seller. Failed to collect the car as agreed and didn't even bother to apologise. In the end after numerous texts he responded he sorted it which he clearly hasn't. Complete waste of time. Had to use another company to get the job done.
Highly recommend! Polite professional fast and reliable service! Good job guys .
Thank you so so much for the recovery of my jaguar from Plymouth to Preston for engine repair π― recommend this company and Conner and his team were and are very helpful and the price and service is second to none thanks westcountry recovery ππππππ
Conor and his team always picks up my scaffold trucks doesnβt keep me hanging around and even fixes my trucks and get them back out on the road so I can continue working. Excellent service wouldnβt use anybody else.