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westcountry Recovery (sw) Ltd

westcountry Recovery (sw) Ltd

4.6(38 reviews)See reviews ↓·Plymouth

About the company

West Country Recovery (SW) Ltd is a family-run business that has been operating for over 10 years. The company is based in Plymouth, Devon, and operates throughout the whole of the UK. It is fully qualified and insured, holds Pass 43 approval, and all drivers are qualified with IVR. The company can recover vehicles up to 3.5 tonnes. It offers breakdown recovery, accident recovery, and vehicle transportation services. It serves Plymouth, Saltash, Ivybridge, Plymstock, Plympton, Tavistock, Princetown, Kingsbridge, Ashburton, and Torpoint.

The company transports a wide range of vehicles including crashed and damaged cars, prestige and classic automobiles, long wheel-based vans, boats, trailers, tractors, and motorcycles. It is fully insured for vehicles in transit and uses only fully trained and qualified operatives. Having been part of the vehicle recovery trade for the past 10 years, the company has invested in modern vehicles with the latest equipment and accommodates all types of privately owned and commercial vehicles including cars, vans, campervans, caravans, tractors, boats, and motorcycles.

What customers say

Based on genuine customer reviews

Reliability and punctuality form the backbone of the feedback for this Plymouth recovery and transportation operation, with customers repeatedly noting that vehicles arrive when promised. Several reviewers describe last-minute jobs that were accepted and completed exactly as agreed, including long-distance movements of cars and vans across the country. The team, frequently named as Connor and Paul, is described as polite, professional and genuinely helpful, with communication maintained before and after each job so that owners receive updates on progress.

Fair pricing comes up often, with customers calling the quotes reasonable and competitive, and the work itself is handled with care so that vehicles reach their destinations without damage. Reviewers also value the practical advice and knowledge shown, particularly where recovery, engine repair and MOT work are concerned, and the effort made to resolve problems without fuss. Tidiness and a calm manner during stressful breakdowns are mentioned, alongside the willingness to travel nationwide for transport and storage jobs. The recurring impression is of a dependable, well-organised service that treats each collection and delivery with the same attention.

Vehicle Storage FacilityTransportation service
westcountry Recovery (sw) Ltd β€” Customer photo
westcountry Recovery (sw) Ltd β€” Customer photo
westcountry Recovery (sw) Ltd β€” Customer photo
westcountry Recovery (sw) Ltd β€” Customer photo

Reviews

Reviews are taken from publicly available sources.

AM
Anna McKane25 June 2026

⭐⭐⭐⭐⭐ Exceptional Service – Highly Recommended I cannot thank West Country Recovery Ltd enough for the outstanding service they provided when our Mercedes Sprinter broke down in Plymouth while we were waiting to board the ferry to Santander. After making the call, they arrived in less than an hour, which was incredibly reassuring given the circumstances. Recovering both our van and trailer was no problem at all, and everything was handled smoothly, safely, and professionally. The quote was clear, fair, and exactly as agreed, with no hidden costs or surprises. They also arranged secure overnight storage for our vehicle and then delivered it the following day, despite it involving a journey of around six hours. Throughout the entire process, they kept us informed and ensured everything went according to plan. What impressed us most was their willingness to go above and beyond to help. The level of customer service was exceptional, and it was clear that they genuinely cared about looking after both us and our vehicle. In a situation that could easily have become overwhelming, they provided complete peace of mind and took away a great deal of the stress. It is rare to find a company that combines such professionalism, reliability, efficiency, and outstanding customer care. Every aspect of the service exceeded our expectations, from the speed of response to the safe delivery of our vehicle. I would not hesitate to use West Country Recovery Ltd again, and I strongly recommend them to anyone needing vehicle recovery or transport services. They turned what could have been a very difficult and stressful experience into a smooth and well-managed one. Thank you to everyone at West Country Recovery Ltd for your exceptional service. A truly first-class company and thoroughly deserving of a 5-star review. ⭐⭐⭐⭐⭐

EH
ELH HAULAGE LIMITED18 January 2026

Had 2 Luton’s collected and brought down to us today in Cornwall. Was a very last minute booking due to someone else letting us down and these guys did everything they said they would. Can highly recommend and will be using them again next week to collect another vehicle πŸ‘

DC
Donna Calam15 December 2025

Great service, great communication, arrived on time with nunberous updates. Smooth service start to finish would highly recommend!

JP
James Peter6 December 2025

Not reliable or trustworthy Connor agreed to collect a car on my behalf which I bought from Cornwall for the following morning and deliver it to me same day. However then decided to stop all communication on the morning of collection. No response to calls or texts by both me and seller. Failed to collect the car as agreed and didn't even bother to apologise. In the end after numerous texts he responded he sorted it which he clearly hasn't. Complete waste of time. Had to use another company to get the job done.

I
Instantrecovery28 October 2025

Highly recommend! Polite professional fast and reliable service! Good job guys .

MB
Matt Byelong24 March 2025

Thank you so so much for the recovery of my jaguar from Plymouth to Preston for engine repair πŸ’― recommend this company and Conner and his team were and are very helpful and the price and service is second to none thanks westcountry recovery πŸ‘ŠπŸ‘ŠπŸ‘ŠπŸ‘ŠπŸ˜ŽπŸ‘

MA
Matthew Arkison13 November 2024

Conor and his team always picks up my scaffold trucks doesn’t keep me hanging around and even fixes my trucks and get them back out on the road so I can continue working. Excellent service wouldn’t use anybody else.

Car recovery & towing in Plymouth compared

Ordered by rating, weighted by the number of reviews β€” businesses with only a handful of reviews do not jump to the top automatically. 11 businesses in this category in Plymouth are compared.

RankProviderRatingReviewsOpen Sat.
1JJC Recoveryβ˜… 5,0114Yes
2Simmons Recovery and tyres Plymouth, Car recovery Van recoveryβ˜… 5,031Yes
324/7 Rapid Car Recovery (SW)β˜… 5,018Yes
4JTP Transport LTDβ˜… 5,012Yes
5KD van Recovery Plymouthβ˜… 5,011No
11westcountry Recovery (sw) Ltd (this page)β˜… 4,638Yes
Contact
+441752916120www.breakdownrecoveryplymouth.co.ukUnit 18, Claire place, Plymouth PL4 0JW
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00